May 30, 2021

Supporters Club Administrator - Celtic Football Club - Closing date 25 June 2021

  • SportsJobFinder
  • Celtic Park, Glasgow, UK
Full time Administration

Job Description

Reporting to the Ticket Office Manager, this is a key role within the Ticket Office at Celtic Park, Glasgow. The post holder will be responsible for the administration and management of ticket requests for both Home and Away matches, for all Supporters Clubs.

Key Responsibilities:

 To manage the day to day operations of the ticketing arrangements for Supporters Clubs
 To be effective and proactive in communications with customers at all times
 To effectively manage email correspondence received from Supporters Clubs
 To liaise with Supporters Clubs regarding their requests
 To ensure Supporters Clubs requests are managed in a timely manner
 To demonstrate integrity and ensure confidentiality at all times
 To work efficiently and effectively under tight timescales
 To plan, prioritise and organise own workload

This list is not exclusive and you may be requested to carry out additional duties to those mentioned

Skills & Experience Required:

The successful candidate will have previous experience within Sport/Ticketing Industry with a proven track record of delivering effective ticketing solutions and in liaising with internal and external stakeholders. The ability to communicate positively and professionally both orally and in writing, whilst operating within an often high pressurised environment, is essential to this role. A good working knowledge of Microsoft applications is required. Sales experience, knowledge of Venuemaster ticketing system, experience of ticketing in a football environment and Data Protection training would be preferred.

This is a great opportunity for an experienced, confident and enthusiastic administrator, to be part of the Celtic Park Ticket Office Team.

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