Athlete Community Manager - BRITISH ATHLETES COMMISSION - Salary £28,000 - £30,000 - Closing date 12 January 2023

£28,000 - £30,000 yearly
  • SportsJobFinder
  • Work from home. Will require, at times, travel to support role including meetings. Expenses are covered.
  • Nov 15, 2022
Full time management Community Athletics

Job Description

Interview date24 January 2023Job DescriptionCONTEXT AND BACKGROUND

The BEAA exists to represent the interests of athletes by providing them with independent, confidential support and expert advice. Providing quality, expert advice, signposting and support in the areas of mediation, health and wellbeing and integrity issues the BEAA could help athletes with, for example, issues they may have with their sport’s selection process, a grievance with a team member, a disciplinary, a duty of care or welfare issue or concern over their mental health and wellbeing.

The BEAA works in collaboration with others within the high-performance system, including the National Governing Bodies of Sport, the Home Country Sports Institute, the British Olympic Association, British Paralympic Association and UK Sport as well as key partners such as UK Anti-Doping, Professional Players Federation, MIND and the NPSCC Child Protection in Sport Unit and Ann Craft Trust.

UK Sport are committed to ethos of this funding cycle being about the athletes’ journey and wellbeing to the Paris 2024 Olympic Games. The BEAA’s role in supporting these athletes has never been so important.


We are seeking a talented and organised Athlete Community Manager to help maintain strong relationships with the BEAA membership, sport athlete representatives and other key stakeholders. The two core purposes of this position are to bring together the athlete community online, and to provide insight, information and feedback on the athlete voice.

We’re looking for someone who understands online communities and is excited to empower people, conversations and experiences in collaboration with our members. The right candidate will be enthused by the prospect of drawing together the current athlete community and have their best interests at heart by ensuring they are engaged, heard and may quickly access community resources and support. The right candidate thrives on action, while drawing on learnings from key metrics and data for greater community growth.

The key areas of responsibility for this role include:

• Day to day management of the Athlete community platform and database
• Maintaining a live database of current NGB Athlete Reps and highlighting both gaps and opportunities for sports.
• Support the execution of the roadmap for promotion of networking, collaboration, and mutual support across the athlete community
• Developing the app’s mentoring framework across the athlete community
• Collecting and reporting on feedback from participants and programme impact
• Creating subgroups and empowering subgroup initiatives
• Assist the wider BEAA team in creating events, seminars, training events, projects, news, and supporting materials to encourage community development
• To support the design and implementation of all athlete network activities including delivering workshops and other bespoke interventions within the sports environment.
• Work with the team to develop push communication and polling initiatives
• To play an active role as a member of the BEAA Athlete Support Team, participating positively in discussion and decisions relating to the BEAA’s future strategy and associated programmes and projects.
• Assist the Athlete Support Team when required in supporting selected athlete cases of a nature relevant to the athlete community workstream.


• Ideally 5+ years experience in any of community development, digital/online engagement or elite sport
• Highly organised, good at admin
• Track record of delivering projects with significant degree of independence
• Strong program management and collaboration skills with internal team members
• Excellent written and verbal communication skills
• Analytical mindset and be an excellent communicator
• Possess a high level of professional and personal integrity


• Demonstrated affinity with technology, ability to manage the online platform
• Experience working with Hivebrite community platforms is a plus
• Experience of working in high-performance sport, either as an athlete or support staff member.
• Digital design skills a plus
• Understanding of athlete community a plus
• Motivation and desire to be at the centre of building something new, evidence of ability to work pro-actively


• Enthusiastic, self-starter with strong communications skills and initiative.
• Ability to build strong professional relationships.
• Working with integrity and honesty to gain the trust, confidence and respect of key stakeholders including colleagues.
• Well-organised with the skills to prioritise workload effectively.
• Committed, enthusiastic and motivated.
• Willingness to accept and encourage constructive challenges.
• Promote shared values and organisational culture.
• To meet key performance indicators across all responsibility areas.
• To maintain detailed records of engagement with NGBs and Athlete Representatives.
• To attend all meetings, workshops and seminars, whether internal or external, regional, national or overseas, which are reasonably deemed to be relevant to the fulfilment of the demands and responsibilities of this role.
• To always maintain the highest standard of professional conduct with stakeholders and colleagues.
• To follow Health & Safety procedures laid down by the Company in order to ensure the safety of self, colleagues and others.

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