At the Y our vision is simple - Amplify Your Voice. Shape Our Community. Challenge Our World
As the largest employer in fitness and recreation we have more than 5,000 staff at over 140 centres across Victoria. With us, you will work with fun colleagues who have a shared passion for making a difference in the lives of individuals and transforming communities for the better.
About the Centre
The YMCA has been engaged by Moreland City Council to work together to deliver the vision of an Active Moreland for the entire Moreland community. Fawkner Leisure Centre is one of six Active Moreland sites with a strong membership base carrying over to the swimming lessons. The Centre consists of a heated 25-meter indoor pool, heated 50 meter, 20 meter and toddler outdoor Pools, spa, sauna, fully equipped gym and group fitness rooms.
About the role
As a Customer Service Officer at Fawkner Leisure Centre you will be greeting members, responding to enquiries via email, phone or in-person, as well as performing general but important administrative tasks. Our Customer Service Officer's always put the customer experience at the forefront of all interactions with people within the community. Some of your responsibilities will include:
This is a part time position and the hourly rate is $23.55.
With our focus on providing the exceptional customer experience and always providing outstanding customer service, we will be looking for someone who is energetic, can help to create a welcoming environment and enthusiastic about helping and assisting others.
You will be working alongside our other Customer Service Officers, and will also work closely with Duty Managers to ensure smooth service and running of the facility overall.
Qualifications & Experience
At the Y, we are committed to empowering all Children and Young People to feel safe and be safe. As such, we ensure that all of our candidates are appropriately screened (including police check, working with children check and reference checks). To learn more about our commitment to safeguarding children and young people visit victoria.ymca.org.au.
At the YMCA, we value our people. Working for us means you’ll enjoy great work/life balance and a range of benefits which improve your wellbeing and help you develop as an individual, such as: