Retail Event Staff with Portland Timbers - Closing date 26 Jan 2019
Portland · OR
Event Staff are responsible for acting as the front-line greeter and customer service contact for all customers at events. They are expected to be knowledgeable of our products, promotions and venue (Providence Park). Event Staff will work as a cashier at one of our on-site merchandise locations or in our warehouse assisting in the restock of our stands during events. They must feel confident with handling cash, completing credit card transactions and be able to balance their till at the end of an event without discrepancies. Events draw large crowds and can be extremely fast-paced. Our Event Staff need to have the ability to effectively cope with high pressure situations. Good communication and customer service skills are essential to providing a quality experience to all customers. Event Staff are an important part of our team and will be expected to have a positive attitude and work well with others.
Event Staff Job Positions Available:
Merchandise Stand Staff – Working in a merchandise stand on the main concourse level during all stadium events. Primary responsibilities include customer service and cashiering. (Retail/Cashier experience preferred but not required)
Warehouse Staff – Working in a warehouse environment assisting in restocking stands/stores. Needs to be able to lift at least 50lbs and carry long distances and stand/walk for long periods of time. (Warehouse experience preferred but not required)
Heat Press Operator – Will be trained to operate a heat press used to customize jerseys with names and numbers. Heat Press Operator will be working alongside the warehouse staff and would be responsible for the same duties when not needed to operate the heat press. When working in the warehouse, would be assisting in restocking stands/stores. Needs to be able to lift at least 50lbs and carry long distances and stand/walk for long periods of time.
To customize jerseys, must be:
· Comfortable operating a 350° heat press
· Detail oriented
· Safety conscious
Scarf Cart/Merch Hawker – Working at a mobile merchandise stand located outside or inside the stadium, or carrying merchandise along concourse, seating bowl and/or sidewalks during home matches. Responsible for actively promoting and selling items, tracking inventory, and the receipt and disbursement of money or legal tender (credit cards, debit cards, gift cards, and team cash) during game day. Must be able to lift and carry merchandise long distances and stand/walk for long periods of time.
Conversion Crew – Primary responsibilities include setting up, tearing down, and converting retail locations before and/or after events. Must be able to lift at least 50lbs and stand/walk for long periods of time. This position can be worked in addition to Merch Stand Staff, Warehouse Staff, and Heat Press Operator providing additional hours outside of event days. Frequency of shifts varies based on event schedule.
Sales Incentives: Opportunities to earn free merchandise and other prizes/bonuses throughout the season.
· Must be prompt, reliable and available to work 80% of our teams’ home match events, including postseason.
· Ability to lift 50 lbs
· Positive attitude and ability to work well with others
· Clean, presentable appearance
· Ability to effectively cope with high pressure situations with lots of people
· Ability to converse well with customers
· Must be able to physically handle long hours of standing/walking (5+ hours)
· Must be at least 16 years old to be considered
· High School Diploma or GED preferred
· Retail experience preferred, but not required
Frequency of Shifts: To be eligible for our Event Staff position you need to be able to work 80% of our teams’ home matches (Preseason & Postseason included).
There are occasionally special events added during the season that Event Staff may be offered to work. Please note this position is strictly for events and further hours are generally not available.
About Us: The Portland Timbers enter their 10th season in Major League Soccer (MLS) in 2020. As the league’s 18th team that began competing in MLS in 2011, the Timbers play their home games at Providence Park, an iconic downtown Portland stadium reopened for the 2019 season following a sparkling, $85 million transformation that increased capacity to 25,218. The Timbers, who won their first MLS Cup in 2015 and advanced to a second MLS Cup in 2018, have sold out every league home game since joining MLS, a streak of more than 160 games entering the 2020 season.
Peregrine Sports LLC., is an equal opportunity employer of all protected classes, including veterans and individuals with disabilities