Customer Service Manager - Spotless - Closing date 21 May 2022

  • SportsJobFinder
  • Auckland CBD, Auckland, New Zealand
  • Apr 21, 2022
Full time management Customer Service

Job Description

About the Role:

This is a great opportunity to use your cleaning skills while developing and leading the Cleaning team based in the Auckland. Working in a challenging environment, often under high pressure while having to deal with conflicting priorities this position requires a team orientated approach and the ability to develop effective working relationships with the client to ensure targets are achieved in relation to service quality and stakeholder expectations. This will include quality control of contracts and auditing processes.

To be successful in this role, you will be able to demonstrate:

  • Previous supervisory experience running a complex, multi-site, low margin, profitable business
  • Computer Skills Word and excel, outlook
  • Outstanding leadership capability across a diverse workforce
  • Strong strategic thinking with the ability to implement change
  • OH&S training & reporting and monitoring
  • Experience in managing staff performance labour management, recruitment induction & training


Skills and Experience:

  • Sound understanding of safe chemical use, and OHS in the workplace
  • Prior commercial cleaning experience
  • Friendly and positive with a 'can do' attitude
  • Good verbal & written communication skills
  • Strong service industry experience
  • Experience in supervisory roles
  • Core Computer skills familiar with Microsoft office – use of Word, Excel and Outlook


Benefits and Culture:

  • A professional and safe working environment
  • A supportive and inclusive culture
  • Flexible working hours

Apply online clicking the 'apply' button.


About Spotless:

At SPOTLESS we employ over 36,000 people in Australia and New Zealand within a variety of roles. We provide expertise tailored to key industry sectors that include Health, Business & Industry, Resources, Defence, PPP, Leisure, Sport & Entertainment, Laundries, Education, and Government. We're passionate about finding better ways of doing things. For our customers. And for you.


Spotless Facilities Services (NZ) is an equal opportunity employer committed to creating a diverse and inclusive culture.


Please note: As a pre-requisite for these roles, candidates will be required to undertake a pre-employment medical and drug screen, police clearance and security check. Candidates must have the right to work in New Zealand.


Advertised: 21 Apr 2022 New Zealand Standard Time
Applications close: 21 May 2022 New Zealand Standard Time