Mar 02, 2020
This position is responsible for assisting with the game day operations of the Starting Gate Box Office, Main Box Office, and all four entrance gates. This customer-oriented role is responsible for ensuring an excellent fan experience at all gates. This individual will be expected to field a high-volume level of walk-up wales at the box office, as well as ensure tickets are being scanned in. This is maintained through high service standards and quality problem solving skills. Responsibilities: Screen phone calls and respond to everyday questions about the Rumble Ponies organization Develop working knowledge of ticketing system (TicketReturn) Managing an accurate cash drawer Process walk-up purchases, both cash and credit Interact with fans through box office and gate assignments Ability to keep an organized station and properly answer issues as they arise Assisting in events, including but not limited too, Rumble Ponies games, Rumble Ponies events, and third party events Qualifications: Must be proficient in math and time management Excellent customer service skills Ability to multitask Ability to work alone and in team environment Ability to work nights, weekends, and holidays Enthusiastic attitude towards fans to ensure excellent fan experience We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
SportsJobFinder Binghamton, NY, USA Full time