4 Technician jobs

We are currently recruiting for an experienced maintenance, grounds, courts technician to join our Operations team based at the National Tennis Centre in Roehampton. The Technician will work to ensure all NTC facilities, grounds and tennis court surfaces are maintained and presented to the highest level. The role supports the Operations management team in maintaining the NTC as a unique and innovative tennis experience, by creating a centre of excellence and a showcase for our sport. You will be responsible for implementing the NTC’s planned preventative maintenance programme; for maintaining the grounds and courts to an exceptional level; for Inspections and H&S Management; general duties and duty management. This role requires flexibility as it includes occasional weekends, with some early shifts starting at 6am (8am on weekends), and some late shifts ending at 10pm (8pm on weekends). If you have: - previous experience of maintaining facilities grounds/court surfaces - planned preventative maintenance scheme - thorough understanding of Health and Safety legislation - manual handling certificate - a friendly and supportive personality - flexible approach - have great people skills - great Attendance and Punctuality Then please review the full JD and come and join us! The closing date for applications is Thursday 5th March 2020.

Summary The IT Support Technician provides hardware and software support for all end-users and end-user devices at Legends Global Merchandise (Formerly MainGate) including headquarters, distribution centers, remote offices, stadiums, retail stores, mobile event locations, and other locations where Legends Global Merchandise operates technology.     Essential Duties and Responsibilities  Administers and supports end-user devices, including desktop and laptop computers, Macintosh workstations, mobile devices, IP phones, printers, and networking equipment  Prepares, maintains, tests, and supports point-of-sale systems, including registers, mobile devices, barcode scanners, credit card scanners, printers, wireless networking equipment, and Internet connectivity for scheduled events, stadiums, and retail locations  Supports end-user applications, including third-party and custom applications, and performs software installations and upgrades  Responds to user support requests received via telephone, e-mail, or in person, and resolves incidents and problems per established policies, procedures, and service-level agreements  Escalates user support issues as necessary and appropriate, when unable to resolve within established service-level agreements  Maintains ticketing system, asset management program, and knowledgebase for all user support issues and hardware/software inventory  Builds and maintains standard computer images of operating systems, software applications and configurations for physical and virtual desktops  Prepares and upgrades computer equipment for employees, including setup, installation of software, and configuration of standard settings in accordance with policies and procedures  Works closely with the Finance Department and Director of Asset Protection on post-event sales audits to identify any sales discrepancies or fraud Performs basic system administration tasks including account provisioning and removal, e-mail setup, and maintenance of e-mail distribution lists, security groups, and individual system and directory permissions  Provide basic day-to-day training and instruction to end-users on systems, applications, security, policies, and procedures applicable to their individual job functions in order to maximize end-user productivity  Setup and configuration of new and temporary retail sales locations, and closing of retail sales locations  Maintains confidentiality with regard to the information being processed, stored, or accessed by the end-users on the network  Provides on-site support for local events, and special events requiring travel as needed  Provides after-hours, on-call support for end-users as assigned  Special projects, requests, and other duties as assigned    Education and/or Experience 2-year degree in related field, or minimum of 2 years work experience in help desk, desktop, application, or point-of-sale support    Job Knowledge, Skills and Abilities  Strong attention to detail and accuracy  Ability to communicate technical information to nontechnical personnel, and excellent verbal and written communication skills  Working knowledge of and ability to install, configure, maintain, and troubleshoot computers, mobile devices, phone systems, wired and wireless networks, applications, and related hardware and software  Strong customer service skills including the ability to “think like the customer”  Ability to learn and support new systems and applications  Ability to work independently and as part of a team  Skill in planning, resource management, inventory control, and establishing priorities  Ability to multitask and work in a fast-paced environment  Ability to manage work load and deliver results within established deadlines  Strong organization, decision making, and critical reasoning skills  Flexible hours and after hours on-call support, including nights, weekends, and holidays  Up to 25% travel to event locations    Training Requirements Proficient and highest level of knowledge on MainGate’s systems, policies and procedures TCE (Total Customer Experience) Training   Supervisory Responsibilities  This position has no supervisory responsibilities.    Physical Demands  Ability to move and handle systems and equipment generally weighing 0-50 pounds.    Work Environment Position is located in a busy office with constant interruptions. Event environments are not typically climate-controlled and can be exposed to dust, weather, odors, large crowds and noise.

Overview The Wyndham Basketball Association currently utilises the services of well over 200 Technical Officials (including referees, score bench, statisticians and referee coaches) from beginner to the elite level. The Technical Officials Development Officer (TDO) leads the coordination and development of all technical officials at the Wyndham Basketball Association. This position reports into the WBA General Manager, with a dotted line to the Technical Officials Commission – Werribee Branch (TOC-WB). The successful candidate is required to possess and provide experience in the sport of basketball as a technical official. This is a permanent part time position for 12 hours per week (flexible work arrangements supported) Responsibilities Be the key point of contact for technical official development within the Wyndham Basketball Association, including referees, score bench, statisticians, and referee coaches; Work closely with the Technical Officials Commission (TOC) – Werribee Branch committee to identify courses required and establish yearly calendar of development activities & courses; Schedule, book and promote courses, formal education sessions and ongoing development initiatives as per calendar, and as required; Ensure all development initiatives have appropriate course content and are appropriately staffed with qualified technical official educators; Ensure appropriate paperwork is completed and submitted before and/or after each course to ensure qualifications and certifications are obtained/maintained, and recorded; Ensure WBA and league quotas/targets are met for numbers of referees, scorers, statisticians, graded referee coaches, domestic referee coaches and elite panel referees; Obtain feedback on training courses & information sessions to identify potential areas of improvement; Analyse and understand retention rates & diversity for technical officials, and work with TOC-WB to identify initiatives to increase retention and diversity; Ensure suitably qualified referees and technical officials are rostered for domestic games, VJBL games and Big V practice matches. Selection Criteria Essential: Strong organisational skills - scheduling, coordinating, and documenting Strong communication skills - verbal and written Ability to work autonomously and as part of a team Understanding and experience in the sport of basketball Qualified basketball referee or technical official Working with Children Check Willingness to work weekends and evenings as required/directed Desirable: Experience in the development and/or delivery of training courses

USA Cycling is the national governing body for the sport of cycling and oversees the disciplines of road, track, mountain bike, cyclocross and BMX. With a mission to develop the sport of cycling in the United States and to achieve sustained international racing success, USA Cycling supports cyclists at all levels, from those just beginning in the sport and participating in fun rides to seasoned professionals. The organization not only identifies, develops, and selects cyclists to represent the United States in international competition, but also supports amateur bike racing through grassroots development programs and the provision of critical infrastructure to run organized racing. By joining USA Cycling, you will be able apply your individual talent and passion to our mission and shape the future of our organization! We are retiring our existing legacy systems and building new customer products from the ground up with new technologies and UX design. It’s the perfect time to play a key role in creating the next generation of products that serve the cycling community.  As part of the team, you will manage an internal team of developers and our many partners; and contribute your own broad technical skills that span the development lifecycle across all projects. The ideal candidate has at least 5 years of development experience and 2-3 years as a technical lead or manager.   The Technology Manager will be responsible for the following:  o   Oversee and contribute the development of USA Cycling’s new suite of products and tools being developed using Laravel (4.1 – 5.*), MySQL, jQuery and JavaScript (Angular) o   Execution of full delivery (designing, developing, coding, testing, debugging and documenting) of applications to satisfy business requirements o   Scrum/agile objectives, processes and procedures  o   Collaborate with existing USAC business teams to align on product roadmaps o   Integrate with and support of CRM, BI, and POS technologies o   Provide technology leadership in systems, application, and database architecture o   Require compliance and consistency in code management and dev ops processes   o   Perform these and other duties as assigned   Qualifications  o   Experience leading a team of developers o   Experience with planning/architecting software projects from conception to completion  o   Experience building web applications with PHP 5.5 – 7.x and Laravel framework  o   Experience building and interacting with RESTful APIs o   Ability to manage and design MySQL and other databases o   Experience working in and managing AWS environments o   Management of Next-Gen JavaScript tools (Angular, React, Vue and Foundation)  o   Managing source code using git or other similar VCS o   Experience with Financial systems o   Implementing user interfaces using next-gen JavaScript tools (Angular, React, Vue, and Foundation) o   Managing source code using git or other similar VCS o   Comfortable with the concepts and creation of automated tests (TDD, integration testing, etc.) o   Practical experience with HTML5 and CSS3 o   Comfortable using CSS preprocessors (SASS, SCSS, Less) o   A continuous learner with a proven track record of innovation and creativity Qualities   o   Thrive on responsibility and display a passion for quality results o   Ability to think critically about prioritization decisions and make smart trade-offs o   A continuous learner with a proven track record of innovation and creativity o   Positive, can-do attitude with ability to be creative in overcoming resource limitations. o   Power to manage relationships between internal and external staff to foster collaboration. o   Willingness to work non-traditional work hours including some weekends and holidays.   Preferred    o   Strong peer code review and debugging skills o   Analytics implementation including tagging structures, Google Tag Manager and Analytics, custom analytics implementation  o   Experience creating accurate project estimates and ability to collaborate with Product Managers to develop road maps o   Experience implementing and working with 3rd party CMS platforms  o   Experience with eCommerce or POS products (Shopify, Magento, Netsuite eCommerce) o   Experience with Financial systems o   Knowledge of Composer, Docker, and package management procedures o   Knowledge of WCAG accessibility standards and best practices o   Knowledge and experience with iOS and Google Play environments Education                                                                                                    o   Bachelor’s Degree in Computer Science or equivalent work experience Experience   o   A minimum of 5 years of experience working as part of a team or leading a team on medium-to-large scale applications. Software Utilized o   Laravel (4.1 – 5.*), Angular, and MySQL & 3rd party POS, CRM, and BI products Travel o   Less than 10%    Compensation and Benefits o   This is a full-time exempt position based in Colorado Springs, CO.  o   Compensation commensurate with experience and qualifications. o   Comprehensive benefits package (Medical/Dental/Vision/403b/Health Savings Account) available the first day of the month after your hire date. We encourage our staff to share our love of cycling in one of the top cities to live in the United States! When you aren't able to ride in the sunshine 300 days per year, we have an indoor fitness center to ensure you maintain good health. We invite you to explore our creative work environment and inclusive culture.     USA Cycling is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.