2 Membership jobs

The Member Protection Information Officer has the following responsibilities: Monitor and record complaints and concerns from member states; Provide support and guidance for member states; Provide information and options for member behaviour; Understand and follow IHA policies and procedures in relation to Member Protection and Child Safe Framework; Understand and promote IHA’s complaint handling process; Mediate complaints at an informal and formal level; Be accessible and approachable to members; Maintain confidentiality for members, where appropriate; Conduct unbiased investigations and make reasonable recommendations; Provide relevant persons with the appropriate reports/documentation resulting from mediations; Attend the required courses, MPIO network events and forums relating inappropriate behaviour   What DO MPIO’s do?   Listen   Act as an impartial support person   Provide...

The Member Protection Information Officer has the following responsibilities: Monitor and record complaints and concerns from member states; Provide support and guidance for member states; Provide information and options for member behaviour; Understand and follow IHA policies and procedures in relation to Member Protection and Child Safe Framework; Understand and promote IHA’s complaint handling process; Mediate complaints at an informal and formal level; Be accessible and approachable to members; Maintain confidentiality for members, where appropriate; Conduct unbiased investigations and make reasonable recommendations; Provide relevant persons with the appropriate reports/documentation resulting from mediations; Attend the required courses, MPIO network events and forums relating inappropriate behaviour   What DO MPIO’s do?   Listen   Act as an impartial support person   Provide...