3 Customer Service jobs

***Due to the COVID-19 outbreak, the Columbus Blue Jackets are currently under a hiring freeze for the foreseeable future. We will notify all applicants when we are ready to move forward with the hiring process.*** Summary The Season Ticket Service Manager, under the direction of the Director of Service & Retention, is responsible for assisting in the daily management and support of the ticket Service team in a continuing effort to provide world class client service to maximize our season ticket holder retention and generate incremental revenue through the sale of full season, partial season and group tickets. In addition, this position will oversee the management of season ticket accounts within the Lexus Lounge. Supervisory Responsibilities   Support the Director of Service and Retention in day-to-day management and planning for the ticket Service team; including hiring, performance and evaluation meetings, goal setting meetings, account conflict...

The Premium Services Coordinator will support the Premium Seating Services and Operations team with initiatives geared toward Premium Seating client service, appreciation and retention.  This role will focus on building strong relationships with our premium clients by providing world class service. *Only candidates that provide a cover letter will be considered.   ESSENTIAL DUTIES AND RESPONSIBILITIES:    ·       Manages Premium accounts in Mystic Lake’s Club Purple Couches in regards to touch points, relationship building, gifting and event programs. ·       Lead all management for the Black Jacket Team for all Vikings Game Days, as well as premium events at U.S. Bank Stadium and Twin Cities Orthopedics Center.  ·       Manage Premium Single Game Suite accounts once sold by sales team from time of booking to follow up after the game....

THE POSITION:   The Customer Service Team Leader is expected to receive and deal with enquiries, implement procedures, develop visitation data, produce monthly reports and supervise and train customer service staff. The successful applicant will be responsible for the provision of front desk and kiosk related duties to all leisure centre patrons. This includes general reception, cash handling, selling of memberships, learn to swim enrolments and other administrative duties relating to the role. The successful applicant will be one of three team leaders that are expected to provide efficient and effective leadership for a team of approximately thirty people. ESSENTIAL: Extensive experience in staff management and team leadership Demonstrated ability in leading a multi-skilled team to provide high quality customer service Demonstrated ability in conflict resolution and interpersonal skills Experience with computerised point of sale systems and...