2 Customer Service jobs

Permanent Part Time - minimum 18 hours per week Rotating seven day roster Attractive Hourly Rate plus entitlements such as annual leave, sick leave etc under the Local Government (State) Award 2017 Ref 20-04 An exciting opportunity has arisen for a suitably qualified customer service professional to work at Burwood Council’s Enfield Aquatic Centre and to contribute to our vibrant and dynamic customer-focused culture.  Working with the Customer Service Team Leader, the CSO will: provide and support a high quality front of house customer experience support and promote programs and all EAC’s services demonstrate excellence in point of sale operations for payments and memberships support customers face to face, via email and over the phone provide administration support for the centre We are looking for a highly motivated, switched on, confident team player with a positive attitude and a passion for delivering excellent services. Applying their experience in the recreation industry, the successful applicant will be committed to continual service improvement as part of a team within a busy community recreation facility. Further information regarding this role can be found in the Position Description at  www.burwood.nsw.gov.au Enquiries:                   Dan Pocaterra                                    Customer Service Team Leader Enfield Aquatic Centre                                    (02) 9078 6176 Essential Requirements First Aid Certificate Current Provide/Perform CPR Working with children check

About Sportplan: We are the largest online sport's coaching content provider and we are committed to using the latest web-technologies to develop systems that make the lives of coaches and teachers easier. Why we’re hiring: Sportplan has over 100,000 users globally and this is continuing to grow very rapidly as we launch new functionality in our web applications and hybrid apps. We are therefore seeking an individual to work on all aspects of our front-end experience. The ideal applicant should be creative and possess a keen eye for detail coupled with a passion for user experience. Day to day tasks: Providing competitive quotes to clubs and schools. Maintaining relationships with current school and club accounts. Liaising on a daily basis with lead account holders to assist with activation and delivery of our service. Setting up individual, club and school accounts. Building weekly newsletters to send to customers. Maintaining interaction with customer base across social media platforms. Proactively and assertively resolve client problems / issues and requirements to ensure the satisfaction of all parties. Represent the voice of the customer in product development meetings. Providing administrative support across the business. About you: Possess a high level of telephone, email and face to face interpersonal skill and enthusiasm. Looking for a hands-on learning experience. Highly organised and genuine multi-tasker. Personable and a great team worker. Ability to work to own initiative. Passion for sport - in particular grassroots sport. Knowledge of a HTML/JavaScript desired but not essential as training will be given. What you’ll get: A paid full-time internship that will suit someone looking to learn and fully involve themselves. A young and dynamic workplace, in Moorgate, London, surrounded by friendly, like-minded people. Learning on the job from day one and a chance to progress a variety of skills within a fast-growing business. Work in an open plan office, in constant communication with the Senior Management Team. Regular team outings.