6 Customer Service jobs

Description Brimbank City Council is looking for a passionate and experienced customer service officer to join our Leisure Centres team on a casual basis which includes weekend as well as weekday open and close shifts. Previous experience is required in: Customer service and retention with members Conflict resolution Cash handling and sales Telephone and email enquiries Retail or cafe experience is preferred but not necessary Skills Required: Exceptional communication skills Ability to work autonomously and as part of a team This is an integral position within the customer service team.  If you are dedicated to excellence in customer service, you are willing to learn, you are a team player and you enjoy helping people with their enquiries and service requests – then we want you. The City of Brimbank is located in the western and north-western suburbs of Melbourne, between 11 and 23 kilometres west and...

Description Be part of creating great experiences for members of your community  Provide first class service to all members and guests You will be the first and last person our members see in our facility  We are now searching for a casual customer service guru to be the face of our Caringbah centre. Our customer service officers are passionate about creating awesome experiences and building strong relationships within the community at our centre.  About the role The successful candidates will have a range of availabilities to work on a rotating roster. Availabilities will range between 6:00AM and 9:00PM (operational hours). We are looking for someone who can cover a range of shifts during the week including mornings, afternoon, evenings and over the weekend. The role will see you meet and greet customers, respond to internal and external enquiries via email, phone calls and face to face as...

Description Whitehorse City Council proudly manages Aqualink Box Hill and Aqualink Nunawading, state of the art facilities that are leaders in the provision of leisure and aquatic services in the Eastern Region of Melbourne with over 7500 great members! Work within the City of Whitehorse with a supportive team, regular training and development We are looking for enthusiastic customer focused people to join our team. As the Customer Service Officer you will be responsible for providing excellent customer service to all patrons at the front desk and via the telephone. You will also be required to complete basic administration support and accurate cash handling activities.  You will be responsible to contribute towards the smooth running of the reception area and must possess the ability to provide high quality customer service. Essential qualifications include experience in the provision of front line customer service, Level 2 First Aid, CPR...

***Due to the COVID-19 outbreak, the Columbus Blue Jackets are currently under a hiring freeze for the foreseeable future. We will notify all applicants when we are ready to move forward with the hiring process.*** Summary The Season Ticket Service Manager, under the direction of the Director of Service & Retention, is responsible for assisting in the daily management and support of the ticket Service team in a continuing effort to provide world class client service to maximize our season ticket holder retention and generate incremental revenue through the sale of full season, partial season and group tickets. In addition, this position will oversee the management of season ticket accounts within the Lexus Lounge. Supervisory Responsibilities   Support the Director of Service and Retention in day-to-day management and planning for the ticket Service team; including hiring, performance and evaluation meetings, goal setting meetings, account conflict...

The Premium Services Coordinator will support the Premium Seating Services and Operations team with initiatives geared toward Premium Seating client service, appreciation and retention.  This role will focus on building strong relationships with our premium clients by providing world class service. *Only candidates that provide a cover letter will be considered.   ESSENTIAL DUTIES AND RESPONSIBILITIES:    ·       Manages Premium accounts in Mystic Lake’s Club Purple Couches in regards to touch points, relationship building, gifting and event programs. ·       Lead all management for the Black Jacket Team for all Vikings Game Days, as well as premium events at U.S. Bank Stadium and Twin Cities Orthopedics Center.  ·       Manage Premium Single Game Suite accounts once sold by sales team from time of booking to follow up after the game....

THE POSITION:   The Customer Service Team Leader is expected to receive and deal with enquiries, implement procedures, develop visitation data, produce monthly reports and supervise and train customer service staff. The successful applicant will be responsible for the provision of front desk and kiosk related duties to all leisure centre patrons. This includes general reception, cash handling, selling of memberships, learn to swim enrolments and other administrative duties relating to the role. The successful applicant will be one of three team leaders that are expected to provide efficient and effective leadership for a team of approximately thirty people. ESSENTIAL: Extensive experience in staff management and team leadership Demonstrated ability in leading a multi-skilled team to provide high quality customer service Demonstrated ability in conflict resolution and interpersonal skills Experience with computerised point of sale systems and...