• Posted 1 week ago
  • Nottingham
  • Full Time
  • Jan 1, 2018

About the Administrator Position

NISA is now looking for an individual with the knowledge, skills and experience, to join the company as Administrator and to bring their enthusiasm and drive to meet the challenging targets NISA has set for itself. Working across multiple programmes and services including membership, tests, coaching, performance, development, events and safeguarding, you will be joining a small, friendly, dynamic team, providing administration support to engage more people in ice skating


The National Ice Skating Association of Great Britain and Northern Ireland (NISA) wishes to recruit an Administrator and is now inviting applications.

Established in 1879, NISA is a membership association, and operates as a company limited by guarantee. NISA is recognised by the International Skaters Union (ISU), the British Olympic Association (BOA), UK Sport and the Home Nation Sports Councils as the national
governing body (NGB) for the sport of ice skating in the United Kingdom.

The Board of NISA has just recently adopted an exciting new strategy for the development of the sport over the next ten years.


Ice skating is structured into two divisions; Speed Skating and Figure Skating. Speed Skating consists of the Olympic disciplines of Long Track and Short Track, whilst Figure Skating covers the disciplines of Singles/Pairs, Dance and Synchronised of which only Synchronised is not an Olympic discipline.

There are approximately 120,000 people who skate regularly in the UK, and just under 6,000 individuals and 75 clubs are members of NISA. With offices based in Nottingham, NISA provides educational services, competitive opportunities and development programmes for all levels. This includes administering, accrediting and promoting Skate UK, a formal learn-to-skate programme, which is recognised by ice rinks and used by other sport NGBs as a standard for competitive participation.

Ice Skating has a proud history of medal success at the Olympic Games, especially during the 1970s and 1980s. In 2014 NISA was awarded circa £6m from UK Sport to assist the drive for podium success, in Short Track Speed Skating and Figure Skating, aimed at producing podium performances at the PyeongChang Winter Olympics in 2018 and beyond. The Short Track Speed Skating programme is currently managed by the English Institute of Sport and a key objective is to complete the necessary work in order to reintegrate the programme within NISA after the 2018 Olympics.


Reporting to the Operations Manager, the post holder is responsible for the administration of the programmes and services of NISA. This includes maintaining accurate information to provide an excellent service to members, coaches and International associates in accordance with the external and internal policies the organisation adheres to.


1. Provide administration across various programmes and services such as coaching,performance, development, events, safeguarding, test and membership to meet the NISA operational plan.

2. Input data into all NISA’s computerised and manual systems to maintain accurateinformation and timeous processing of data across the range of NISA services andobligations. Systems are manual, Microsoft office suite and bespoke data systems.

3. Answer incoming telephone enquiries responding personally or referring calls toappropriate personnel as required while promoting a professional image to allcallers.

4. Sort and distribute incoming post and manage regular and ad-hoc outgoing mail toensure the efficient processing of mail.

5. Respond to and follow up enquiries by post, telephone, and e-mail to providerelevant information and advice to correspondents.

6. Process financial payments and maintain financial records accurately and securelyin accordance with Standing Financial Instructions

7. Provide data and updates for reporting purposes on a regular and ad hoc basis.

8. Undertake any other duties associated with the post.


This is a pro-active role which requires organised, energetic and professionally minded
individuals with:

• excellent computer skills and competent in using all MS Office products
• a keen eye for detail and the ability to manage multiple projects
• good written and verbal communication skills
• the ability to build positive working relationships with individuals and partner
• the ability to work well under pressure and to meet deadlines whilst maintaining the
highest standards of quality.


In line with our Equality and Diversity Policy we are keen to achieve a more diverse workforce and would welcome applications from those communities under-represented in sport, in particular people from ethnic minorities, people with disabilities and women.


NISA is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.

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National Ice Skating Association